What is the first step in the two-step approval process for access requests?

The first step in the two-step approval process for access requests is to activate dual control or require dual control. This feature ensures that any access request must be approved by more than one individual, thereby adding an additional layer of security to the process. Activating this requirement establishes the framework for monitoring and managing access approvals, significantly reducing the risk of unauthorized access or potential user errors in granting permissions. It is a proactive measure aimed at enforcing accountability and compliance within an organization.

While verifying user identity, notifying the IT department, and requesting additional permissions are integral parts of access management processes, they occur after the dual control requirement is set in place. Without establishing dual control initially, the other actions cannot effectively contribute to the security of the access request process. Thus, the activation of dual control is a critical foundational step that strengthens overall security practices.